I Need IT Support Now

Managed IT Houston

Managed IT Houston

Why I Started CinchOps…

Drawing from 30 years of IT experience with Fortune 500 companies, I
founded CinchOps to bring enterprise-level IT support to Houston’s small
and midsize businesses. I recognized these companies face similar challenges
as larger corporations but lack access to the same solutions.

CinchOps is your local, family-owned technology partner delivering comprehensive IT
support and cybersecurity with personalized service and predictable pricing.

Our Mission is to Help You Get More Done!

Shane Stevens – CEO/Founder
Katy Area Chamber of Commerce
State of the City

Managed IT Houston

 

How Confident Am I In CinchOps’ Ability To Positively Impact Your Business?

CinchOps 90-Day Money-Back Satisfaction Guarantee!

Whether you’re evaluating our…

Managed IT Houston
IT support responsiveness
   Managed IT Houston
Managed IT Houston
Technical solution capabilities
Managed IT Houston
Day-to-day operational efficiency
Managed IT Houston
Implementation process and timeline
 

Your satisfaction is guaranteed, or your money back. It’s that simple.

 

 
Managed IT Houston

Our Services

Customized Technology Solutions
for Your Business

managed IT services orange icon svg

Managed IT Services

Proactive Monitoring, Support, Patch Management, Antivirus,
Network Performance Optimization & Mobile Device Management
security orange icon svg

Cybersecurity

Ransomware Protection, Threat Detection & Response, Security Audits, Security Awareness Training
Business Process Automation & Value Stream Management icon

Business Continuity & Disaster Recovery

Disaster recovery and business continuity solutions with robust data backup, restore, and proactive planning
Cloud Services icon

Cloud Services

Seamless Migration Services, Tailored Hybrid Cloud Architectures, and Strategic Consulting
Business Process Automation & Value Stream Management icon

Business Process Automation &
Value Stream Management

Task automation and orchestration at scale to remove gaps and streamline delivering value to your customers
View All Services

Don’t Just Take
Our Word For It…

View All Reviews
Managed IT Houston
Managed IT Houstn
Gary SellersDirector of Software Engineering, Cisco Systems

I have worked with Shane at a number of companies and in several roles and I can highly recommend him both personally and technically. Shane does a great job of managing projects with strong technical expertise and key decision making skills. He stays current with the latest software trends to deliver efficiently and effectively.

Shane has always worked well with customers and understands the value of great customer service. Shane can be trusted to lead the project to successful completion with the customer ultimately satisfied and signing up for more.

Ted TrimbleEnterprise Software Executive

I’ve worked with Shane for many years and now with the CinchOps If you have the opportunity to work with Shane and CinchOps, you’re in for an exceptional experience. His unique strength is navigating complex technical deployments and operations for businesses of all sizes – from SMBs to global enterprises while coordinating multiple stakeholders and vendors, all while maintaining a personal touch.

Shane effectively translates technical complexity into desired business outcomes for all decision-makers while providing consistent personal attention. He identifies potential challenges early and offers practical solutions that balance technical requirements with business goals.

His rare blend of technical expertise, business understanding, and genuine care will make your complex deployment a success as well as improving your daily operations. They are very technically competent and customer focused and will allow you to focus on your business and not your IT.

Gene AllenCEO, ByStorm Software

I’ve known Shane for over 20 years, and it’s rare to find someone as knowledgeable—not just about technology, but about almost anything! He’s dedicated, hardworking, and always honest, which I believe is the most important quality. Highly recommend!

Lynn Durant
Lynn DurantManaging Director, Focus Partners

I have known Shane for over 25 years and have had the pleasure of working with him as a colleague. Shane is not only the ultimate professional with the highest of standards, but he will work until the problem is resolved. His ability to analyze problems quickly and efficiently coupled with his desire to create delighted customers makes him the obvious “go to” person for your IT needs.

Murphy TiggelaarProduct Leader, AI Agent Software

Shane stepped in as our interim CTO and quickly became an invaluable asset to our team. His exceptional rapport-building skills allowed him to seamlessly integrate with our existing team, rapidly earning their trust and respect. Shane took the time to understand our technology stack, our workflows, and our unique challenges, and provided insightful, actionable recommendations that significantly optimized our software development processes. His strategic perspective and hands-on guidance enabled us to streamline operations, improve productivity, and set a clear path forward. We couldn’t have asked for a better interim CTO and highly recommend Shane to any team seeking impactful technology leadership.

Grant Howe
Grant HoweManaging Partner, Geekbyte

I’ve worked with Shane for many years and now with the CinchOps team. They are very technically competent and customer focused and will allow you to focus on your business and not your IT.

Dean Thompson
Dean ThompsonCEO, Thompson Strategy Group

I’ve worked on and off with Shane for close to 24 years in the cybersecurity space protecting customers vital assets and information. What sets Shane apart from many is he puts himself in the seat of the customer first and spends the time understanding their problems from their point of view and then is able to transform that into a plan of action that the customer can measure. Shane understands not just the security but the data privacy needs and how to help the customer strike the right balance between being agile and also maintaining the right protection for their customers.

Shawn EicholzEndpoint Architect, Targa Resources

As opposed to most MSP’s, CinchOps does what they say they are going to do, with the expertise that you need. Shane and his group have a long-standing relationship with vendors, and have a deep understanding of the many needs of the business. You can trust CinchOps.

Kevin YangExecutive Director, Head of Smart Application Platform, Hewlett-Packard

I have worked with Shane for several years. Shane’s technical expertise is evident in his ability to quickly diagnose and resolve complex issues, ensuring minimal downtime for his clients. He has demonstrated a strong ability to collaborate across departments, ensuring that IT solutions are aligned with the needs of the business. Highly recommended!

Cheri DixonTechnical Sales Administrator, Business Process Automation

I had the opportunity to work with Shane and greatly appreciated his expertise. His in-depth knowledge of software, networking, IT infrastructure, and cybersecurity is impressive. He stays up to date with industry trends, tools, and best practices, ensuring he delivers relevant and effective solutions. Shane has a remarkable ability to break down complex concepts into simple, understandable terms, making technical discussions accessible to all. His responsiveness, consistency, and attention to detail make him a reliable and invaluable asset to any company. Above all, Shane’s integrity and commitment to excellence set him apart—he is someone you can trust to provide honest, well-informed guidance and always act in the best interest of his team and clients.

Eric Roberston
Eric RobertsonCTO & Strategic Advisor, Private Equity

Throughout my tenure, I’ve had the privilege of working with Shane Stevens, and he is truly one of the sharpest minds in cybersecurity architecture, enterprise software, and customer success. His deep expertise in intrusion detection, vulnerability management, and compliance is matched by his ability to translate complex security challenges into practical, business-aligned solutions that drive meaningful customer outcomes.

But Shane is more than just a technical expert, he’s a leader who unites people. Whether guiding teams through critical security decisions or helping stakeholders maximize the value of their investments, he operates with clarity, integrity, and an unwavering focus on results.
Shane has a rare ability to anticipate how tomorrow’s risks will impact today’s operations, particularly in cybersecurity and supply chain resilience. He and his team have demonstrated that traditional risk mitigation approaches are no longer sufficient—what’s needed is a holistic cybersecurity and risk reduction strategy that safeguards the entire ecosystem.

If you’re looking to elevate your cybersecurity strategy while fostering collaboration and innovation, Shane’s fusion team approach will create a stronger, more resilient supply chain and operational environment for your business, partners, vendors, and suppliers.

Mike Mullins Director of Engineering IT, SaaS RMM

I had the privilege of working for Shane for over 10 years, and I can confidently say he is an exceptional leader and a true asset to the IT industry.

Shane possesses a unique blend of technical expertise and strong leadership qualities. He consistently demonstrated a deep understanding of IT projects, from complex network migrations (like switching internet providers across US offices) to strategic bandwidth optimization (increasing MRR to fund necessary IT investments).

His ability to manage software development projects within strict timelines and budgets was truly impressive. He consistently prioritized customer satisfaction and ensured seamless project delivery, always meeting deadlines without compromising on quality.

Beyond his technical skills, Shane fostered a highly collaborative and supportive work environment. He was always available to his team, offering guidance and mentorship. His management style inspired respect and admiration from everyone who worked with him.

I highly recommend CinchOps and Shane to anyone seeking a reliable and effective IT partner.

Rochelle MarieHead of Corporate Marketing
and Communications, Envoy

I’ve had the opportunity to work with Shane Stevens at three different companies over the years. He’s a smart thought-leader who is willing to lean into a project at any level. I’ve worked side-by side with Shane on product messaging, analyst calls/demos, and even scanning badges on a conference show floor. This is so telling of Shane’s people-first approach to how he operates within a business. You can rest assured that Shane will be hyper-customer focused while offering industry disrupting products and services.

Roger NessierVice President, GlobalLogic

I worked with Shane at Delinea, I always found him to be a strong leader, to have a deep understanding of technical challenges, and very supportive of our partnership. I would love to work with Shane again in the future.

Jim HilleySales Consultant Sales Consultant ,
HillTop Business Development

I worked with Shane for a number of months and I found him to be very capable and professional. I would highly recommend him.

Lodewijk VeldhuijzenFounder, Tech Advisory Group

I’d start a business all over again just so Shane could take care of it start to finish. Usually guys with his level of competence have a massive ego and instead we’re getting a constructive force that really moves the needle. Super quick to respond to everything.

Thanks Shane. You’re the best. Having you around makes a big difference.

ABOUT

Easy & Effective Solutions for IT Challenges

CinchOps partners with you to understand your business needs and goals becoming a trusted IT advisor and not just another IT vendor looking to send you a bill. With over three decades of experience in delivering complex IT systems, we focus on removing technical challenges and frustrations that drain your time and pull you away from focusing on growing your business.

If it’s a single large challenge or a combination of several smaller frustrations, we work on removing your IT pain and mapping a technical path to your business success.

IT’s a cinch with CinchOps!

About Us
IT technicians providing solutions for IT challenges
IT technicians providing solutions for IT challenges
IT support technicians providing effective solutions for IT challenges
trusted IT advisors for your IT problems and needs

30

Years Experience in IT Solution & Project Delivery
Managed IT Houston

1

A Single Trusted Partner To Meet Your IT Needs
About IT security solutions at Cinchops

LET’S CHAT!

Managed IT Houston
Grab some coffee or a matcha then
jump online and we will…
Managed IT Houston  Get to Know About You and Your Business
Managed IT Houston  Understand What Defines Success for Your Business 
Managed IT Houston  Identify Technical Challenges Impacting Your Business

Managed IT Houston

CHOOSE A DAY/TIME TO MEET

Managed IT Houston

Why CinChops

Three Major Advantages of Selecting CinchOps for IT Solutions

1

Business First
Mindset

Business Enabling Solutions Providing Transparency, Scalability and Growth

2

Proactive Not
Reactive

Around The Clock Monitoring Plus Automated Responses & Swift Remediation

3

Measurable Results
and Accountability

An MSP Committed to Business Outcomes That Focuses On Measurable Results and Accountability

BOOK A FREE CONSULTATION
The Small & Midsize Business Cybersecurity Crisis free ebook guide

Get Your Free Guide

The Small & Midsize Business Cybersecurity Crisis

FAQS

Have Questions?

Does my business need Managed IT Services from CinchOps?

If you answer “True” to any of the following, then CinchOps is the IT partner you’ve been looking for:

I don’t have time to spend on IT problems.

I need an IT budget that is transparent, predictable.

I need tailored IT services and solutions that meet my needs.

I am not satisfied with the service and support from my current IT provider.

I need improved IT security and protection from viruses, malware and ransomware.

I don’t want “tech talk” or “geek speak”. I want an IT partner that speaks business.

I need to achieve or maintain compliance (PIIA, HIPPA, SOC).

I need more than just data backup. I need a business continuity plan for disaster recovery.

I understand the cost and negative impacts that business interruptions have on my customers and teams.

Does CinchOps provide IT support for all types and sizes of business?

Yes we do! Wherever you are in your business journey – new, established, startup, small, mid-size or enterprise – CinchOps provides services and solutions for your current IT needs and your future needs as you continue to scale and grow.

How is CinchOps different from other IT service providers?

CinchOps enables you to tap into and benefit from a team with 30+ years of experience in providing business focused IT support, services and solutions for businesses of all types and sizes. We draw a clear line connecting technology investment to positive and accelerated business outcomes. CinchOps has a passion for helping you achieve success and celebrating with you when you reach your business goals!

Can CinchOps support IT projects, rollouts and other large initiatives?

Yes, we can! CinchOps has the experience and expertise needed to lead and coordinate efforts for your projects and large initiatives. We offer transparent views into the project status and how initiatives are tracking to planned targets and milestones. CinchOps coordinates the efforts of all the vendors and teams needed to plan, implement, launch and support your project-based initiatives.

What if we already have an internal IT department?

If you have an internal IT department that needs to scale their ability to deliver services and solutions to your business, CinchOps is an excellent partner to your existing IT team. CinchOps allows you to augment your current IT capabilities with our expertise and we can be a trusted advisor on your internal IT team initiatives.

View All FAQs

BLOG

Latest News & Articles

Managed IT Houston Cybersecurity
Critical CrushFTP Authentication Bypass Vulnerability Now Under Active Exploitation

Secure Your File Transfers: CrushFTP Vulnerability Under Active Attack – It’s More Than Just a Little Crush
Managed IT Houston
Apple Backports Critical Fixes for 3 Recent Zero-Days Affecting Older iOS and macOS Devices

Protect Your Legacy Apple Devices: Critical Zero-Day Patches Released – Patching the Past
Managed IT Houston
Windows Security Update Blocks BIOS Updates on Lenovo ThinkPad Systems

BIOS Blocked: How a Windows Update is Affecting Your ThinkPad Security – Navigating the BIOS Update Roadblock
Managed IT Houston
Microsoft’s New Windows 11 Roadmap: Increasing Transparency for IT Professionals

Navigate Windows 11 Changes with Confidence: How Microsoft’s New Roadmap and CinchOps Keep You Ahead – From Roadmap to Reality
Managed IT Houston Cybersecurity
Key Insights for Houston Businesses from the CheckPoint State of Cyber Security 2025 Report

From Disinformation to Ransomware: Understanding Tomorrow’s Cyber Threats – The New Face of Cyber Crime
Managed IT Houston Cybersecurity
Beware of Fake Zoom Installers: BlackSuit Ransomware Campaign Targeting Businesses

When ‘Zoom’ Becomes Doom: Protecting Your Business from Fake Installers – The Deceptive Download

Contact us

Managed IT Support
Near Me

CinchOps serves clients throughout the greater Houston area.

Unlock IT solutions tailored to your business needs by scheduling a tech chat. Gain insights, explore customized strategies, and start your journey with your new IT business partner.

Engaging in business with us is a cinch!

BOOK A FREE CONSULTATION
281-269-6506
info@cinchops.com

2717 Commercial Center Blvd.
Suite E200
Katy, Texas, 77494

Subscribe to Our Newsletter