Houston Managed IT Support & Cybersecurity:
Your Technology Should Be Making You Money —
Not Quietly Wasting It
Every dollar counts. CinchOps delivers managed IT support and cybersecurity for Houston businesses - preventing downtime, cutting wasted spend, and stopping threats before they cost you.
in IT
Business
We're the IT Partner That Actually Listens and Prevents Problems Before They Start
After 35+ years building businesses and working in IT, here's what I know: building a business is one of the hardest things you'll ever do.
Late nights, early mornings, sacrifices your family feels too. People count on you - and technology holds it all together.
That's why I started CinchOps. Too many good companies are blindsided by security breaches, crippled by downtime, or nickel-and-dimed by providers treating them like a ticket number.
You deserve an IT partner who actually picks up the phone, knows your systems like we do, and fixes problems before they become disasters.
We onboard a select number of clients each month. Not happy after 30 days? 100% refund, no questions asked.
"No one has ever called me about a ticket number. They call about payroll, deadlines, and downtime."
Chat with Shane Business IT, Not Just IT for Businesses
A typical MSP grades itself on activity: tickets closed, response times, uptime percentages.
CinchOps tracks these too, but we don't stop there. We measure IT by what it changes in your business:
Activity, not outcomes. At CinchOps, we track these metrics too but there’s more...
Tickets Closed Isn’t a Business Result
Tickets don't show up in your P&L. These do.
What Managed IT
Actually Costs
Most clients invest $100–$250 per user per month, depending on security and compliance needs - flat, month-to-month, no hidden fees.
We publish our pricing because you shouldn't need a sales call to learn a number. But the number is only part of it. What you're really paying for is the expertise behind the coverage and a partner focused on helping you grow your business.
"As opposed to most MSPs, CinchOps does what they say they are going to do, with the expertise that you need. You can trust CinchOps." - Shawn Eicholz, Endpoint Architect
Love IT
or Leave IT.
Give us 30 days. If you're not happy, you get a 100% refund.
If you or your team aren't thrilled with our IT services in the first 30 days, we refund your full initial payment. And because we're month-to-month, you're never locked in after that either.
A provider that needs a contract to keep you is telling you something. We'd rather earn next month.
Tailored Managed Services Solutions for Your Business
Your whole IT environment run, monitored, and maintained.
24/7 threat monitoring, response, and employee protection.
Disaster Recovery
Backups and recovery plans that keep you running through anything.
Microsoft 365 and cloud infrastructure done right.
Fast, reliable networks built for how you work.
Business phones that work anywhere, without the phone-company bill.
Audit-ready security and documentation for regulated work.
Backup and muscle for your in-house IT team.
Executive-level technology strategy tied to your business goals.
Repetitive work automated so your team does what earns.
Don't Just Take Our Word For It…
Really solid IT team! Very professional, and easy to work with. They clearly know their stuff and genuinely care about their clients. Highly recommend CinchOps!!
CinchOps has been a game-changer for our IT and cybersecurity needs. Shane and his team are highly knowledgeable, responsive, trustworthy and truly treats your business like a partner. Highly recommend for any small or mid-sized business looking for expert support without the enterprise price tag!
CinchOps has been an outstanding partner for our business. Their managed IT services are reliable and tailored to our needs, and their team is always responsive and professional. I especially appreciate their expertise in cybersecurity and cloud solutions, which gives us peace of mind knowing our systems are secure and scalable. Highly recommend them to any business looking for a dependable IT partner.
I've worked with Shane for many years and now with the CinchOps team. They are very technically competent and customer focused and will allow you to focus on your business and not your IT.
Shane stepped in as our interim CTO and quickly became an invaluable asset to our team. His exceptional rapport-building skills allowed him to seamlessly integrate with our existing team, rapidly earning their trust and respect. Shane took the time to understand our technology stack, our workflows, and our unique challenges, and provided insightful, actionable recommendations that significantly optimized our software development processes. His strategic perspective and hands-on guidance enabled us to streamline operations, improve productivity, and set a clear path forward. We couldn't have asked for a better interim CTO and highly recommend Shane to any team seeking impactful technology leadership.
We’ve had the opportunity to collaborate with CinchOps on several projects, and their team has consistently demonstrated the highest level of professionalism, technical expertise, and responsiveness. As a fellow IT service provider, it's critical for us to have trusted partners we can rely on—especially when our clients in the Houston area need on-the-ground support. CinchOps has been that reliable extension of our team, delivering prompt, secure, and scalable IT support services that align with the high standards we set for our own clients. Their deep knowledge in managed IT, cybersecurity, cloud infrastructure, and business process automation makes them an invaluable resource. We’re proud to partner with such a capable and client-focused organization. Justin Wolfe
Its always a pleasure to work with Shane! Shane is very knowledgeable and professional!
Shane and I have done business together and he's incredibly knowledgeable and one of the BEST people I have had the pleasure of doing business with.
Your business would be in good hands with this company. Shane is knowledgeable but also full of integrity. He will work hard for you and you can trust him to go above and beyond to support you.
If you have the opportunity to work with Shane and CinchOps, you're in for an exceptional experience. His unique strength is navigating complex technical deployments and operations for businesses of all sizes - from SMBs to global enterprises while coordinating multiple stakeholders and vendors, all while maintaining a personal touch. Shane effectively translates technical complexity into desired business outcomes for all decision-makers while providing consistent personal attention. He identifies potential challenges early and offers practical solutions that balance technical requirements with business goals. His rare blend of technical expertise, business understanding, and genuine care will make your complex deployment a success as well as improving your daily operations.
I’ve known Shane for many years, and I can confidently vouch for his trustworthiness and fair dealings. He is always honest and straightforward, making it clear that he values integrity in all his interactions. If you’re looking for someone reliable, Shane is definitely the right choice!
Used CinchOps to make sure the operations of TSG are always up and secure. Working with Shane and the his gang at CinchOps is an easy process and I recommend them to any business owner.
I have worked with Shane for several years. Shane's technical expertise is evident in his ability to quickly diagnose and resolve complex issues, ensuring minimal downtime for his clients. He has demonstrated a strong ability to collaborate across departments, ensuring that IT solutions are aligned with the needs of the business. Highly recommended!
As opposed to most MSP's, CinchOps does what they say they are going to do, with the expertise that you need. Shane and his group have a long-standing relationship with vendors, and have a deep understanding of the many needs of the business. You can trust CinchOps.
I'd start a business all over again just so Shane could take care of it start to finish. Usually guys with his level of competence have a massive ego and instead we're getting a constructive force that really moves the needle. Super quick to respond to everything. Thanks Shane. You're the best. Having you around makes a big difference.
I worked with Shane for a number of months and I found him to be very capable and professional. I would highly recommend him.
I’ve known Shane for over 20 years, and it’s rare to find someone as knowledgeable—not just about technology, but about almost anything! He’s dedicated, hardworking, and always honest, which I believe is the most important quality. Highly recommend!
Three Steps. No Pressure. No Slide Deck.
Chat with Shane
A straight conversation with the owner about your business and what your technology is really costing you. No sales team, no script.
Get your plan
We look at your environment and hand you a prioritized punch list: what to stabilize, what to secure, and where money is leaking.
Watch IT get simple
Fix-it-first onboarding knocks out the standing problems early. Then IT just works, month to month, for as long as we keep earning it.
We Make IT Work Simply.
And Simply Work.
One Conversation.
No Pressure.
You'll leave knowing more about your IT costs than you do today, whether you hire us or not.
Prefer the phone? Call 281-269-6506.
Tell Shane What's Not Working...
Have Questions? Good.
How do I know what my IT is actually costing me?▼
Add up three things: hours your team loses to slow or broken technology, issues that recur month after month, and subscriptions or hardware nobody reviews. Then weigh the total against managed IT at $100–$250 per user per month, flat. Most owners find the waste costs more than the fix, and Shane will walk the math with you in one call.
What does a business-first IT provider do differently?▼
A typical provider measures tickets closed. A business-first provider measures what changed in your business: less downtime, planned spending, fewer repeat problems, and technology decisions tied to your goals.
Is switching IT providers painful?▼
It shouldn't be. Our fix-it-first onboarding tackles your standing problems in the first weeks, so switching feels like relief, not disruption. And month-to-month terms mean we re-earn the job every month.
What does managed IT cost in Houston?▼
For fully managed IT, most Houston-area businesses invest between $100 and $250 per user per month, depending on security requirements, compliance needs, and how complex the environment is. Most clients save around 30% compared to staffing IT in-house. And it's month-to-month - the price you see is the price you pay.
Who provides managed IT services in Houston?▼
CinchOps provides managed IT services and cybersecurity for Houston businesses from its Katy office, covering companies of 10–200 employees across the metro with on-site support. Help desk requests are answered in under 15 minutes, and pricing is a flat $100–$250 per user per month with no long-term contracts, hidden fees, or cancellation penalties.
CinchOps is a managed IT services provider based in Katy, Texas, with 35+ years of enterprise IT experience, serving small and mid-sized businesses across the Houston metro area. CinchOps specializes in managed IT services, cybersecurity, business continuity and disaster recovery, cloud solutions, network, infrastructure, and SD-WAN, VoIP phone systems, compliance, co-managed IT, vCIO/CTO services, and business process automation for businesses with 10-200 employees. Help desk requests are answered in under 15 minutes, pricing is a flat $100–$250 per user per month, depending on security and compliance needs, and every engagement is month-to-month – no long-term contracts, no hidden fees, no cancellation penalties.