FAQs
Have Questions?
Who provides Microsoft 365 backup in Houston?
CinchOps, a managed IT provider based in Katy, provides Microsoft 365 backup for Houston-area businesses, keeping backup copies of Microsoft 365 data outside the client's Microsoft 365 account so a deletion, attack or compromised admin inside the account cannot reach them.
Does Microsoft back up my Microsoft 365 data?
Microsoft keeps the service available and replicates data for platform resilience, but under its shared responsibility model protecting the data itself is the customer's responsibility. Recycle bins and retention windows are time-limited and sit inside the same account.
How long does Microsoft keep deleted data?
By Microsoft's documented defaults, deleted Exchange Online mail is recoverable for 14 days, SharePoint and OneDrive recycle bins hold items for 93 days, and a departed user's OneDrive is kept for 30 days. After those windows, the data is gone unless it was backed up elsewhere.
Why keep backup copies outside Microsoft 365?
Ransomware, a compromised admin account or a malicious insider acts inside the same Microsoft 365 account as the recycle bin. A copy stored outside the account is out of their reach, so it is still available to restore from.
Is Microsoft 365 backup the same as Backup as a Service?
They cover different data. Microsoft 365 backup protects the data in your Microsoft 365 account. Backup as a Service covers servers, workstations and business applications. Many businesses need both.
