FAQs
Have Questions?
Who provides data analytics for small businesses in Houston?
CinchOps, a managed IT provider based in Katy, provides data analytics for Houston-area small businesses: connecting accounting, CRM and operations systems, cleaning the data, building dashboards around specific decisions and keeping them current on a small monthly retainer.
Do we need a data warehouse?
Most small-business analytics work does not. The data stays in the source systems and is pulled into reporting on a schedule. A warehouse becomes useful with many sources, high data volumes or specific compliance needs.
What tools does CinchOps use?
Most analytics builds use Microsoft Power BI, which keeps data inside your Microsoft 365 tenant and works with existing user accounts. Other approaches, such as direct database reports, are used when Power BI is more than the job needs.
How is this different from my accounting system's reports?
Built-in reports show the data inside one system. Analytics combines data from several systems, defines metrics they do not calculate on their own and presents the result to support a specific decision, such as job profitability across accounting and project data.
What does ongoing support look like?
Data sources change, new systems come online and metric definitions evolve. CinchOps stays involved on a small monthly retainer to keep dashboards accurate and add the next report when leadership has the next question.
