Systems Monitoring
& Maintenance
Real-time oversight and configuration management of IT infrastructure providing optimal performance, security, and efficiency
IT Support for Manufacturing Companies
Houston manufacturers trust CinchOps to protect production systems, bridge IT and OT environments, and keep operations running. A network issue that shuts down your production line costs more per hour than most businesses spend on IT in a month. We help to prevent those shutdowns.
PRODUCTION-READY IT: KEEPING YOUR FLOOR RUNNING AND YOUR DATA SECURE
How We Enable Your Manufacturing Operations
Manufacturing IT sits where office networks meet production systems. Your ERP needs to talk to the shop floor, and your PLCs need to be segmented from email traffic. CinchOps manages both sides.
KEY OPERATIONAL BENEFITS
IT/OT Network Segmentation: Properly segmented networks that keep your production systems protected from threats originating in your office environment.
ERP & MES Integration Support: IT support for SAP, Oracle, Epicor, SYSPRO, and other manufacturing ERP and MES platforms. We keep these systems connected, updated, and performing.
Production System Protection: Cybersecurity designed for manufacturing environments where you cannot just patch everything on Tuesday. We work around your production schedules.
Quality & Compliance Data Management: Secure storage and backup for quality records, compliance documentation, and audit trails required by ISO, OSHA, and industry-specific regulations.
Supply Chain Communication Security: Protected email and file sharing for vendor communications, purchase orders, and supply chain coordination. Wire fraud targeting manufacturers is growing fast.
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Manufacturing IT // Office network and production floor
IT that knows the production floor - not just the office.
Manufacturing uptime depends on IT that works around production schedules, not against them. When a manufacturer's ERP goes down mid-shift, the impact isn't limited to the office. Work orders stop flowing to the floor. Inventory counts freeze. Shipping can't confirm what's ready to go out the door. For a Houston-area manufacturer running two shifts, that kind of outage can cost tens of thousands of dollars before lunch. The gap between office IT and production IT is where most of that risk lives - and most IT providers only manage one side of it.
Manufacturing IT done right manages the office network and the production floor as one connected system. PLCs, HMIs, and SCADA systems isolated from email and browser threats, but still feeding data back to the ERP. Patch windows scheduled around production runs, not against them. Backup priority set around the production-critical systems so the line is back up before office email is. And the network segmentation documentation is ready the day a prime contractor asks for it.
20-20-20
The commitment
Zero contracts, zero hidden fees, zero runaround
1+ yrs
Operating IT
Built by people who've worked the dirt and the data center
1-day
Satisfaction guarantee
Month-to-month after that, no penalty
// What manufacturing IT done right looks like
Five layers, built for the office and the production floor - managed as one system.
Most IT setups for manufacturers manage one side of the network and ignore the other. CinchOps manages both - office productivity stack on one side, OT devices on the other, with the boundary firewalled and documented. PLCs, HMIs, and SCADA systems patched on their own cycle. Production-critical systems backed up and restore-tested first. Patch windows scheduled between shifts. And the segmentation evidence is ready the day a prime contractor asks for it.
L1
Office IT
- Workstations + email
- MFA on every account
- Standard patch cadence
L2
IT/OT segmentation
- Firewalled boundary
- Documented data flow
- Continuous monitoring
L3
Production systems
- ERP performance
- MES integration
- Shop floor data flow
L4
OT devices
- PLC, HMI, SCADA, CNC
- Isolated patch cycle
- Configuration backup
L5
Production-priority backup
- ERP + MES first
- Restore-tested by shift
- Off-site retention
// Floor-first · segmentation documented · maintained between shifts
Not "fine until the shift starts."
// Built for how manufacturers actually run
Manufacturing IT built around the production schedule - and the OEM questionnaire.
CinchOps manages both sides of your network as one connected system - office productivity on one side, OT devices on the other, with the boundary documented and tested. Patch windows fit between shifts, not against them. Backup priority follows production-critical systems first. And the segmentation evidence is ready the day a prime contractor asks for it.
01
Office network and production floor, one managed system
PLCs, HMIs, SCADA, and CNC machines need different patch cycles, different network rules, and different monitoring than a Windows laptop - but they also need to keep feeding data to your ERP. We manage both sides as one connected system, with the IT/OT boundary firewalled and documented. Not two providers pointing at each other when something breaks.
02
Patch windows scheduled between shifts
Patches don't happen during a production run. We learn your shift schedule, your scheduled maintenance windows, and your peak production periods - and we work around them. If a critical security patch needs to ship faster than your next maintenance window, we coordinate with operations first. Not after.
03
Backup priority that gets the line back first
ERP goes down, work orders stop. MES goes down, the floor goes blind. We prioritize backup and recovery around the systems that keep the line running - not a flat restore order that treats every folder equally. Your line is back up before your office email is. The office can wait an extra hour.
04
OEM questionnaires we already answer
Larger OEMs and primes are requiring cybersecurity documentation and evidence of network segmentation from suppliers. We manage those controls, document the IT/OT boundary, and answer the questionnaire when it arrives. You don't lose the contract because you can't show proof of something you're already doing.
CINCHOPS IT SERVICES
Systems Monitoring
& Maintenance
Systems Monitoring
IT Support
IT Support
Fast and responsive assistance and troubleshooting, both remotely and on-site, ensuring you can always speak with a real person for seamless and efficient business operations
Patch Management
Patch Management
Ensuring timely and efficient updates to IT systems, safeguarding against vulnerabilities and enhancing performance
Antivirus & Ransomware Protection
Antivirus & Ransomware Protection
Defending your devices against malware, viruses, and cyber threats, ensuring data security and system integrity
Network Performance & Health Monitoring
Network Performance & Health Monitoring
Peak network performance and dependability through systematic monitoring and evaluation of critical network performance indicators
Mobile Device Management
Mobile Device Management
Secures, monitors, and manages mobile devices to ensure compliance, security, and efficient functionality within your organization
Systems Monitoring
& Maintenance
Systems Monitoring
& Maintenance
Real-time oversight and configuration management of IT infrastructure providing optimal performance, security, and efficiency
IT Support
IT Support
Fast and responsive assistance and troubleshooting, both remotely and on-site, ensuring you can always speak with a real person for seamless and efficient business operations
Patch Management
Patch Management
Ensuring timely and efficient updates to IT systems, safeguarding against vulnerabilities and enhancing performance
Antivirus & Ransomware Protection
Antivirus & Ransomware Protection
Defending your devices against malware, viruses, and cyber threats, ensuring data security and system integrity
Network Performance & Health Monitoring
Network Performance & Health Monitoring
Peak network performance and dependability through systematic monitoring and evaluation of critical network performance indicators
Mobile Device Management
Mobile Device Management
Secures, monitors, and manages mobile devices to ensure compliance, security, and efficient functionality within your organization
Hourly Consulting
Hourly consulting services offer expert IT guidance to address your specific challenges and optimize your business operations.
Project Management
Our IT project management services ensure the successful planning, execution, and completion of your IT initiatives, delivering projects on time and within budget.
Fractional CIO/CTO
Our fractional CIO/CTO services provide strategic leadership and expert technology guidance on a part-time basis, aligning IT initiatives with your business goals.
LET’S CHAT
Benefits
Why Houston Manufacturers Choose CinchOps
- We Understand IT and OT: Most MSPs stop at the office door. We manage both your IT infrastructure and the security of your operational technology environment.
- Patching Around Production: We schedule updates and maintenance around your production windows, not our convenience.
- No Contracts, No Hidden Fees: Our zero-zero-zero promise. No long-term contracts, no hidden fees, no cancellation penalties.
- Houston-Based, Manufacturing-Focused: Local support across the Houston metro area. We understand the manufacturing ecosystem in this region.
Take Your IT to the Next Level!
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