FAQs
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What is BaaS?
Backup as a Service (BaaS) is a managed cloud backup offering where the provider runs the backup infrastructure, storage, and operations on the customer's behalf. The customer connects servers and endpoints to the service and the provider handles scheduling, retention, immutability, replication, restore testing, and reporting. BaaS removes the operational burden of running backup infrastructure in-house.
How is BaaS different from cloud backup software?
Cloud backup software is a tool that the customer's IT team still has to install, configure, and operate. BaaS is the same backup outcome delivered as a service, with the provider running the software and accepting operational responsibility. The line matters because most backup failures come from operational neglect, not technology choices, and BaaS shifts that responsibility.
What is backup immutability?
Backup immutability means the backup data cannot be modified or deleted for the duration of its retention period, regardless of credentials. Even an attacker with full administrative access cannot encrypt or delete an immutable backup before its lock period expires. Immutability is the single most important defense against ransomware crews who target backups before encrypting production data.
How long do backups need to be retained?
Retention depends on compliance and business requirements. Common patterns include daily backups for 30 days, weekly for 12 weeks, monthly for 12 months, and yearly for several years. Some industries (healthcare, financial services) have specific minimum retention periods. The retention design should match recovery point requirements and any applicable retention statutes.
How fast can we restore from BaaS?
Restore speed depends on the size of the data, the network bandwidth to the cloud, and the recovery method. Small file restores happen quickly. Full server restores of large data sets are bandwidth-bound and may take longer, which is why pairing BaaS with disaster recovery as a service (DRaaS) is common for systems that need fast recovery time objectives.
