Managed IT Services for Real Estate & Property Management in Houston, TX

Q: Who provides IT support for real estate brokerages in Houston?

CinchOps, based in Katy, provides managed IT and cybersecurity for Houston brokerages, property management companies and title firms - wire-fraud protection, agent device management, platform support and tested backups.

Q: How do you prevent real estate wire fraud?

With layered email security that catches lookalike domains and spoofed title or lender messages, monitoring for unauthorized mailbox forwarding rules, enforced MFA, and a written call-back procedure for any change in wiring instructions.

Q: Can you manage agents who use their own laptops and phones?

Yes. Brokerage data and access are managed on personal devices without taking the device over, with encryption, MFA and the ability to wipe brokerage data remotely when a phone is lost or an agent leaves.

Q: What does managed IT cost for a Houston real estate firm?

A flat monthly rate of $100 to $250 per user, depending on security and compliance needs - predictable, with no long-term contracts, no hidden fees and no cancellation penalties.

Q: Are our lease and transaction files backed up and recoverable?

Yes, and tested. Backups run at image and file level, off-site copies are immutable and kept outside the Gulf Coast flood zone, and recovery is proven with scheduled restore tests.

Transaction-Grade IT

How We Protect Your Firm and Your Closings

CinchOps builds IT around how brokerages, property managers and title companies actually work – email-driven transactions, agents everywhere and money in motion.

KEY OPERATIONAL BENEFITS

Wire Fraud Protection: Email security tuned to spoofed title and lender messages, mailbox monitoring and a verification procedure for any change in wiring instructions.

Agent and Device Management: Brokerage data and access managed on agents’ own laptops and phones, with MFA, encryption and remote wipe.

Transaction and Property Platforms: Support and single sign-on for transaction management, MLS tools, property management systems and tenant and owner portals.

Compliance and Client Data: Safeguards for the personal and financial data in applications, leases and closings, documented for E&O and cyber insurance questionnaires.

Secure Access Anywhere: The same access and security from the office, a showing, a property or home.

Business Continuity Planning: Backup and recovery for leases, transaction files and property systems, replicated outside the Gulf Coast flood zone and tested on a schedule.

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Real estate IT // Closings, wires, and agents everywhere

IT built around the closing and the wire - because one bad email costs a house.

Real estate runs on email, deadlines and money in motion. A spoofed message with new wiring instructions, a brokerage mailbox taken over, a property management portal down on the first of the month - these are the failures that cost a firm its reputation. Most IT providers see a small office. They do not see sixty agents on personal laptops, a title closing on Friday, or the tenant payments that have to clear.

Real estate IT done right is built around the transaction. Email security and verification procedures that stop wire fraud, identity and device management that reaches agents wherever they work, portals and property systems kept up, and backups tested against a real restore. And someone answers when a closing depends on it.

cinchops · transaction console● LIVE

08:05:12Wire instruction change · verified by call-backfraud-watchconfirmed

08:31:40Spoofed title company email blockedmail-secquarantined

09:14:08Agent laptop enrolled · brokerage policymdmmanaged

10:02:55Mailbox forwarding rule · unauthorizedm365removed

11:20:30Tenant portal health check · rent dayportalup

12:45:17Transaction platform SSO verifiedentra-idcurrent

14:10:44Lost phone · brokerage data wipedmdmwiped

15:30:21Property management backup restored · lease filesbackup-svcrestored

16:15:09MFA enforced · 58 agents and staffidentity100%

17:30:00Departing agent offboarded · listings accessentra-idarchived

58 agents + staff supported100% MFA enforced0 wires lost

0-0-0

The commitment

Zero contracts, zero hidden fees, zero runaround

35+ yrs

Operating IT

Built by people who bring the reports, not just the reassurance

30-day

Satisfaction guarantee

Month-to-month after that, no penalty

<15 min

Help desk response

A real person on it in under 15 minutes - including the morning of a closing

// What real estate IT done right looks like

Five layers, built around the transaction - then maintained around your market.

Most IT setups for brokerages stop at email and a shared drive. CinchOps keeps going - email security and call-back procedures that defeat wire fraud, identity and device management that covers agents on their own laptops and phones, transaction and property management platforms secured with single sign-on, tenant and owner portals monitored, and backups tested against real recovery. Fraud defenses get configured from day one, not after the first lost wire.

L1Wire fraud defense

Spoofing and lookalike domains blocked
Payment change verification
Mailbox rules monitored

Transactions protected

L2Agents and devices

Personal laptops managed
Phones with remote wipe
MFA for everyone

Secure anywhere

L3Platforms and portals

Transaction and MLS tools
Property management systems
Tenant and owner portals

Up on rent day

L4Identity and offboarding

Single sign-on
Access by role
Departing agents cut off

Clean exits

L5Backup and recovery

Leases and files first
Restores tested
Outside the flood zone

Tested, not just monitored

// Fraud-aware · closing-aware · maintained around your marketNot "fine until the wire goes missing."

// Built for how real estate actually works

Real estate IT built around the email, the agent, and the deadline.

CinchOps configures your IT so brokers, agents, property managers and closers work from the office, a showing, a client's kitchen or home with the same security and the same access. Changes happen around closings and rent cycles. And when something breaks the morning of a closing, someone answers.

Wire fraud treated as the top risk

Email security is tuned for lookalike title domains and spoofed lenders, mailbox forwarding rules are monitored, and a call-back verification procedure is written into how wiring instructions are handled. This is the attack that ends firms, and it is defended first.

Agents covered on the devices they actually use

Agents work on their own laptops and phones. We manage brokerage data and access on those devices without taking them over, so a lost phone is a remote wipe and a departing agent loses access the same day.

Portals that work on the first of the month

Tenant payments, owner statements and maintenance requests depend on portals and property management systems being up when people use them. We monitor them and the integrations behind them.

Around closings, not during them

Patching and changes are scheduled around closing calendars and rent cycles. When a transaction platform stalls before a signing, a named engineer answers and knows your firm.

Transparent Pricing

What Managed IT
Actually Costs

Most clients invest $100–$250 per user per month, depending on security and compliance needs – flat, month-to-month, no hidden fees.

We publish our pricing because you shouldn’t need a sales call to learn a number. But the number is only part of it. What you’re really paying for is the expertise behind the coverage and a partner focused on helping you grow your business.

Company Size	Typical Monthly Investment
10 users	$1,000 – $2,500
25 users	$2,500 – $6,250
50 users	$5,000 – $12,500
100 users	$10,000 – $25,000

“Shane is the ultimate professional with the highest of standards, and he will work until the problem is resolved.” – Lynn Durant, Managing Director, Focus Partners

What We Do

CinchOps IT Services

Managed IT Services

Your whole IT environment run, monitored, and maintained.

Cybersecurity

24/7 threat monitoring, response, and employee protection.

Business Continuity &
Disaster Recovery

Backups and recovery plans that keep you running through anything.

Cloud Solutions

Microsoft 365 and cloud infrastructure done right.

Network & Infrastructure

Fast, reliable networks built for how you work.

VoIP Phone Systems

Business phones that work anywhere, without the phone-company bill.

Compliance

Audit-ready security and documentation for regulated work.

Co-Managed IT

Backup and muscle for your in-house IT team.

Virtual CTO & CIO Services

Executive-level technology strategy tied to your business goals.

Business Process Automation

Repetitive work automated so your team does what earns.

Hourly Consulting

Expert IT guidance when you need it, billed by the hour.

Project Management

IT projects planned, executed, and delivered on time and on budget.

Systems Monitoring
& Maintenance

Real-time oversight and configuration management of IT infrastructure providing optimal performance, security, and efficiency

IT Support

Fast and responsive assistance and troubleshooting, both remotely and on-site, ensuring you can always speak with a real person for seamless and efficient business operations

Patch Management

Ensuring timely and efficient updates to IT systems, safeguarding against vulnerabilities and enhancing performance

Antivirus & Ransomware Protection

Defending your devices against malware, viruses, and cyber threats, ensuring data security and system integrity

Network Performance & Health Monitoring

Peak network performance and dependability through systematic monitoring and evaluation of critical network performance indicators

Mobile Device Management

Secures, monitors, and manages mobile devices to ensure compliance, security, and efficient functionality within your organization