FAQs

Does my business need Managed IT Services from CinchOps?

If you answer “True” to any of the following, then CinchOps is the IT partner you’ve been looking for:

I don’t have time to spend on IT problems.

I need an IT budget that is transparent, predictable.

I need tailored IT services and solutions that meet my needs.

I am not satisfied with the service and support from my current IT provider.

I need improved IT security and protection from viruses, malware and ransomware.

I don’t want “tech talk” or “geek speak”. I want an IT partner that speaks business.

I need to achieve or maintain compliance (PIIA, HIPPA, SOC).

I need more than just data backup. I need a business continuity plan for disaster recovery.

I understand the cost and negative impacts that business interruptions have on my customers and teams.

Does CinchOps provide IT support for all types and sizes of business?

Yes we do! Wherever you are in your business journey – new, established, startup, small, mid-size or enterprise – CinchOps provides services and solutions for your current IT needs and your future needs as you continue to scale and grow.

How is CinchOps different from other IT service providers?

CinchOps enables you to tap into and benefit from a team with 30+ years of experience in providing business focused IT support, services and solutions for businesses of all types and sizes. We draw a clear line connecting technology investment to positive and accelerated business outcomes. CinchOps has a passion for helping you achieve success and celebrating with you when you reach your business goals!

Can CinchOps support IT projects, rollouts and other large initiatives?

Yes, we can! CinchOps has the experience and expertise needed to lead and coordinate efforts for your projects and large initiatives. We offer transparent views into the project status and how initiatives are tracking to planned targets and milestones. CinchOps coordinates the efforts of all the vendors and teams needed to plan, implement, launch and support your project-based initiatives.

What if we already have an internal IT department?

If you have an internal IT department that needs to scale their ability to deliver services and solutions to your business, CinchOps is an excellent partner to your existing IT team. CinchOps allows you to augment your current IT capabilities with our expertise and we can be a trusted advisor on your internal IT team initiatives.

Can you tell me more about the IT services provided by CinchOps?

We offer a comprehensive range of IT services tailored to meet the needs of businesses of all sizes. Our services include network management, cybersecurity, cloud solutions, hardware and software support, data backup and recovery, and IT consulting.

What cybersecurity measures do you recommend for a small and midsize business?

We recommend a multi-layered approach including firewalls, antivirus software, regular security updates, employee training, multi-factor authentication, and data encryption. We tailor our recommendations to your specific business needs and risk profile.

What kind of support do you offer for small and midsize businesses?

We provide specialized support for small and midsize businesses, including Manage IT Services, network setup and maintenance, cybersecurity protection, cloud migration, and ongoing technical support. Our packages are scalable to grow with your business.

What is included in your Managed IT Service packages?

Our Managed IT Service packages typically include proactive monitoring, regular maintenance, security updates, help desk support, network management, and cybersecurity services. The specific inclusions can be tailored to your business needs.

How do you handle IT security for small and midsize businesses?

We provide comprehensive IT security solutions scaled for small and midsize businesses. This includes implementing antivirus software, regular security updates, employee training, and ongoing monitoring for potential threats.

Do you provide remote IT support for our team members?

Yes, we offer remote IT support for team members working from any location. This includes troubleshooting and software support.

What are the different IT services CinchOps provides?

Our services include Managed IT Support, network management, cybersecurity, endpoint management, data backup and recovery, IT consulting, and hardware/software procurement and support.