FAQs
Have Questions?
We are a small business. Are we really a target?
Small businesses are targeted precisely because they are assumed to be under-defended. Most attacks are not aimed at a specific company - they are automated sweeps looking for an unpatched system, a reused password, or someone who will click. Being small makes you less interesting to a person and no less visible to a script.
What does CinchOps cybersecurity actually include?
Multi-layered protection running 24/7: threat detection and monitoring, antivirus and endpoint defense, patching, email and phishing protection, multi-factor authentication, and regular security audits and vulnerability assessments to find weaknesses before they get exploited. Employee training is included, because most incidents start with a person, not a firewall.
Is cybersecurity separate from managed IT or included?
The security stack is part of managed plans, inside the flat $100 to $250 per user per month. Where you land in that range depends heavily on security and compliance requirements. Security can also be bought on its own if you have internal IT handling day-to-day support.
What happens if we get breached anyway?
No provider can promise you will never be hit, and be skeptical of one who does. What CinchOps commits to is detection and response: 24/7 monitoring so an incident is caught early rather than discovered weeks later, containment and recovery through the BCDR plan, and a named Katy-based engineer running the response rather than a ticket queue.
Do we need this for cyber insurance or compliance?
Increasingly yes. Insurers now ask directly about MFA, patching cadence, backup testing, and security awareness training, and answering wrongly can affect a claim. CinchOps builds and maintains the controls the questionnaires ask about, and supports HIPAA, PCI DSS, CMMC, NIST, and FTC Safeguards requirements depending on your industry.
What threat detection systems do Katy businesses need?
Most Katy businesses need three layers: endpoint detection and response (EDR) on every device, 24/7 network monitoring that flags unusual traffic, and email threat filtering. CinchOps manages all three as part of its cybersecurity service, so alerts are investigated and stopped by a human team instead of sitting in a dashboard.
